Sustainable Development Goals - A1 Group

UN Sustainable Development Goals

The “Agenda 2030 for Sustainable Development” was adopted at the United Nations summit in September 2015. All 193 member states of the United Nations have undertaken to work to implement Agenda 2030 and its 17 Sustainable Development Goals (SDGs) at a regional, national, and international level by 2030. The A1 Group is supporting the achievement of the SDGs through a wide range of activities.

Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all

SDG 4
Key Target
4.4 By 2030, substantially increase the number of youth and adults who have relevant skills, including technical and vocational skills, for employment, decent jobs and entrepreneurship

Our Contribution
The A1 Group champions lifelong learning and the development of digital skills through Group-wide education initiatives. Free training sessions are offered to teach digital skills, and risks such as cybercrime are explained.

Our Initiatives & Measures
Digital Competences

Key Figures
570.398 digital education participants from 2021.

Achieve gender equality and empower all women and girls

SDG 5
Key Targets
5.1 End all forms of discrimination against all women and girls everywhere
5.5 Ensure women’s full and effective participation and equal opportunities for leadership at all levels of decision-making in political, economic and public life

Our Contribution
The A1 Group promotes gender equality and non-discrimination and works on empowering women through a number of Group-wide measures to increase diversity and inclusion so that women can reach their fullest potential.

Our Initiatives & Measures
Diversity, Equal Opportunities & Inclusion Policy
Equal Opportunities and Diversity
Equal Opportunities for All. We #MakeItHappen

Key Figures
• Proportion of female employees in 2025: 40%
• Proportion of female managers in 2025: 37%

Ensure access to affordable, reliable, sustainable and modern energy for all

SDG 7
Key Target
7.2 By 2030, increase substantially the share of renewable energy in the global energy mix
7.3 By 2030, double the global rate of improvement in energy efficiency

Our Contribution
The A1 Group encourages the purchase of electricity from renewable sources and the realization of in-house projects in this area with the aim of reducing its ecological footprint and preventing or lowering carbon emissions.

Our Initiatives & Measures
Clean Energy Strategy
A1 Croatia is totally switching to green

Key Figures
• Share of renewable energy in 2025: 72%
• Share of renewable energy for electricity in 2025: 79%
• Improvement in energy efficiency from 2019 to 2025: 66%

Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all

SDG 8
Key Targets
8.2 Achieve higher levels of economic productivity through diversification, technological upgrading and innovation, including through a focus on high-value added and labour-intensive sectors
8.5 By 2030, achieve full and productive employment and decent work for all women and men, including for young people and persons with disabilities, and equal pay for work of equal value

Our Contribution
The A1 Group offers its employees attractive, fair, and flexible working models and promotes their health. It is helping to decouple economic growth from resource consumption by driving digitalization.

Our Initiatives & Measures
Equal Opportunities and Diversity
Working at A1
New Working at A1

Key Figures
• Capital expenditure (CAPEX) – focus on expansion of 5G and broadband services in the fixed network – 2025: EUR 889 million
• Number of employees with disabilities in 2025: 430
• Percentage of employees that are covered by the provisions of collective bargaining agreements in 2025: 52%
• Top 3 nationalities employed in 2025: Austria, Bulgaria, Belarus

Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation

SDG 9
Key Targets
9.1 Develop quality, reliable, sustainable and resilient infrastructure, including regional and transborder infrastructure, to support economic development and human well-being, with a focus on affordable and equitable access for all
9.4 By 2030, upgrade infrastructure and retrofit industries to make them sustainable, with increased resource-use efficiency and greater adoption of clean and environmentally sound technologies and industrial processes, with all countries taking action in accordance with their respective capabilities

Our Contribution
The A1 Group is continuously pressing ahead with digitalization, with a particular focus on the roll-out of new technologies such as 5G and secure, high-performance infrastructure. Funding for start-ups helps to support and promote innovation.

Our Initiatives & Measures
Expansion of Broadband Internet Wholesale Products and Services
Start-ups Campus

Key Figures
• Capital expenditure (CAPEX) – focus on expansion of 5G and broadband services in the fixed network – in 2025: EUR 889 million
• Annual turnover of start-ups in 2025: EUR 45 million

Reduce inequality within and among countries

SDG 10
Key Target
10.3 Ensure equal opportunity and reduce inequalities of outcome, including by eliminating discriminatory laws, policies and practices and promoting appropriate legislation, policies and action in this regard

Our Contribution
The A1 Group Code of Conduct contains a clear commitment on the part of the A1 Group to protect and respect human rights. The Group-wide Human Rights Policy, which was published in spring 2022, reaffirms and substantiates the company’s commitment and efforts to protect human rights.

Our Initiatives & Measures
Compliance
Diversity, Equity & Inclusion Policy
Responsible Sourcing Policy

Key Figures
Human rights complaints received via the compliance whistleblowing platform in 2025: 5

Make cities and human settlements inclusive, safe, resilient and sustainable

SDG 11
Key Targets
11.3 By 2030, enhance inclusive and sustainable urbanization and capacity for participatory, integrated and sustainable human settlement planning and management in all countries
11.6 By 2030, reduce the adverse per capita environmental impact of cities, including by paying special attention to air quality and municipal and other waste management

Our Contribution
The A1 Group is continually expanding its range of sustainable services in areas including the Internet of Things (IoT) and Smart Home for customers.

Our Initiatives & Measures
Smart-Home-Products
IoT – Internet of Things
Smart Hydrants

Key Figures
• Fiber length: 140,176 km
• Fiber connected radio base stations: 61%, Austria leading with 86%
• 5G coverage: 79% population covered
• 4G coverage: >99%

Ensure sustainable consumption and production patterns

SDG 12
Key Targets
12.1 Implement the 10-Year Framework of Programmes on Sustainable Consumption and Production Patterns, all countries taking action, with developed countries taking the lead, taking into account the development and capabilities of developing countries
12.2 By 2030, achieve the sustainable management and efficient use of natural resources
12.5 By 2030, substantially reduce waste generation through prevention, reduction, recycling and reuse
12.6 Encourage companies, especially large and transnational companies, to adopt sustainable practices and to integrate sustainability information into their reporting cycle
12.7 Promote public procurement practices that are sustainable, in accordance with national policies and priorities
12.8 By 2030, ensure that people everywhere have the relevant information and awareness for sustainable development and lifestyles in harmony with nature

Our Contribution
The A1 Group contributes to responsible production by promoting the circular economy through measures such as systematic lifecycle management. Recycling and reuse initiatives such as the cell phone recycling program promote responsible consumption.

Our Initiatives & Measures
Supplier Code of Conduct
Responsible Sourcing Policy
Supply-Chain Standards
Conflict Minerals Policy
Sustainable Packaging Guidelines
Due Diligence Form
Environmental Policy
Circular Economy and Zero Waste to Landfill
Refurbishment Center in Bulgaria
Reuse & Recycle in Slovenia

Key Figures
• Return rate of devices put on the market in 2025: 28%
• Number of suppliers audited in collaboration with JAC in 2025: 151 (5 of which were conducted by A1 Group)
• Hours of purchasing trainings carried out in 2025: 174 hours
• 49 Participants in purchasing trainings
• Corrective Action Plans: 794 raised, 221 closed; Major themes (87% of findings): Health % Safety (50%), Working Hours (15%), Environment (12%), Business Ethics (10%)

Take urgent action to combat climate change and its impacts

SDG 13
Key Target
13.2 Integrate climate change measures into national policies, strategies and planning

Our Contribution
The A1 Group contributes to climate action by taking steps to improve energy efficiency, offering products and services that lower carbon emissions, and increasing the proportion of its electricity derived from renewable energies.

Our Initiatives & Measures
A1 Climate Vision
Net Zero
Environmental Policy
Clean Energy Strategy

Key Figures
• Reduction in Scope 1 and Scope 2: -63% (2019 vs. 2025)
• Reduction in Scope 3: -22% (2019 vs. 2025)

Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels

SDG 16
Key Target
16.5 Substantially reduce corruption and bribery in all their forms

Our Contribution
Acting with honesty, fairness, and transparency is a core component of the A1 corporate culture. The company has a comprehensive compliance management system (CMS) to help it achieve its standard of integrity.

Our Initiatives & Measures
Compliance
Supply-Chain Standards
Human Rights Policy
Media Ethics Policy

Key Figures
Training rate for functions at risk in the company 2025: 95%

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ESG Reports & Ratings

A1 Group has its sustainable activities evaluated annually by rating agencies and is listed in the most important sustainability indices.